Mattress Warranty Information
*It is essential to know that your mattress warranty may be covered by the manufacturer directly, and the process may differ depending on the product type and brand.
So, How Do I Get Started?
There are two options for filing a claim: If your product is from one of the manufacturers listed in the table below, you’ll need to have a copy of your sales invoice and contact them directly. If your product is NOT from one of the manufacturers listed in the table below, Virginia Furniture Market will assist with filing the claim on your behalf, click on the Get Started NOW
It’s important to know the brand of your product because some manufacturers are solely responsible for warranty fulfillment. You can identify the manufacturer name by referencing the law tag attached to your mattress/adjustable base or by reviewing your invoice. Virginia Furniture Market Will help you by facilitating the warranty claim process, but we are ultimately bound to the requirements set forth by the manufacturer.
What will void a manufacturer's warranty?
Removal of your law tag, stains, blemishes, rips, tears, and burns on the item will void your manufacturer's warranty. Improper support will void your manufacturer's warranty, for details on what is considered proper support for your mattress please refer to the warranty card received with the delivery of your mattress.
I purchased Bedgear, how do I file a claim?
Warranty claims for those who have purchased the Bedgear Mattress Protector will have to contact the warranty provider. In order to file your warranty claim, please be sure to have a copy of your invoice as the warranty provider will require proof of purchase of both the item and the extended warranty purchase.
To learn more about your mattress warranty, click on the links below
Further Questions
Should you have further questions or would like to obtain more information please contact our Warranty Claims and Service team at
(540)-334-3876 Option 2
