We will review your claim to confirm the item and issue are all covered by the Virginia Furniture Market One (1) Year Warranty for furniture. Please review the warranty guidelines before filing a claim to educate yourself on the coverages and exclusions of the warranty.
The claim process will require the following from you:
The speed of processing your claim is determined by how much detail you provide. Please be as specific as you can so we may quickly identify the best resolution for your claim. You should expect to receive a response within three business days.
Please provide a minimum of two photos, one full overall photo of the item and one photo of the issue. We suggest you use the designated angles as shown. Limit photos to .jpg or .png file extensions only.
Nothing on this page may be copied or reproduced without explicit permission.