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Returns & Refunds


At Virginia Furniture Market we want you to have an exceptional experience, before, during and after your purchase.

To back that up we offer a 14 day return or exchange period for regular stock items. If you are not pleased with your purchase, contact our customer service department.

In addition we offer a 1-Year Guarantee for manufacturing defects. If within one year you find an issue or defect, contact our customer service department and we will send out a qualified service technician to check out the problem.

Mattresses, Special Order Items, Clearance Items and Items from our Outlets are not returnable.

Refunds: Payments by cash or check will be refunded by check and processed within 3 business days. Credit card payments will be refunded by credit to the original account used for payment.